# Nova Havens

> Nova Havens is a furnished temporary housing coordinator that places families displaced by fire, water, or mold damage into verified homes within 24–48 hours. We operate across all 48 contiguous US states and maintain a network of over 60,000 verified properties. Families pay nothing out of pocket—billing is handled through insurance coverage. Nova Havens does not underwrite policies, make coverage determinations, or provide insurance advice.

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## Core pages

- [Homepage](https://www.novahavens.com/) — Nova Havens' mission, services, verified property statistics, family reviews, and how to request housing or submit a property.
- [About Nova Havens](https://www.novahavens.com/about-us) — Company overview, mission, principles, and the problems Nova Havens solves for displaced families.
- [Meet the team](https://www.novahavens.com/meet-the-team) — Meet the coordinators and family advocates who manage placements and provide 24/7 support.
- [Contact](https://www.novahavens.com/contact) — Phone, email, forms for housing requests and property submissions, and general inquiries.

## Get started

- [Housing request form](https://form.jotform.com/233367822228156) — Submit a temporary housing request for a displaced family.
- [Property submission form](https://form.jotform.com/233211031603032) — The form property owners and managers use to submit a property for the network.

Phone: (629) 401-0054, available 24/7 for urgent housing needs.

For multiple housing requests, email claims@novahavens.com.

For multiple property submissions, email properties@novahavens.com.

## Guides and articles

Nova Havens publishes guides for displaced families on housing options, what to expect, and details that speed up placements:

- [Seven Details That Speed Up a Housing Placement](https://www.novahavens.com/blog/details-that-speed-up-housing-placement) — Details that help speed up housing placements: location, bedrooms, occupancy, pets, accessibility, move-in date, and estimated duration.
- [Hotel or Furnished Home? An Adjuster's Guide to ALE Housing Options](https://www.novahavens.com/blog/hotel-or-furnished-home-adjusters-guide) — Comparison of hotels vs. furnished homes for temporary housing: cost, comfort, utilities, cooking, and family routines.
- [Hotel or Furnished Home? What to Expect From Each](https://www.novahavens.com/blog/hotel-or-furnished-home-what-to-expect) — What to expect from a hotel stay or furnished home when displaced: amenities, utilities, daily costs, and family needs.

## For displaced families

Nova Havens' FAQ covers placement timing, what furnished homes include, pets, school/work location needs, accessibility, extensions, what to bring, and post-move-in support. See the [FAQ on the homepage](https://www.novahavens.com/).

To request housing or ask questions: Call (629) 401-0054 (24/7 for urgent requests) or email claims@novahavens.com.

For questions about your specific insurance policy, coverage limits, or authorization, contact your insurance carrier directly. Nova Havens does not make coverage determinations or provide insurance advice.