Families first
Every placement decision at Nova Havens starts with the household — their needs, their pets, their routines, and the specific details that make a temporary place feel like home.
Our People
Meet the Nova Havens Team
Nova Havens was founded on the belief that displaced families deserve more than a transactional housing placement — they deserve a coordinated, compassionate team that handles every detail from first call to move-in. Below, meet the coordinators and family advocates you'll work with directly — the people who bring that founding mission to life, 24 hours a day.
- How I help our clients
- I help make a stressful situation a little easier by finding comfortable temporary housing that fits our clients' needs, budget, and timeline. I'm here to coordinate the details, communicate with everyone involved, and make sure our clients feel supported throughout the process.
- My favourite part of working here
- The people I get to work with and knowing that what I do actually helps families during a difficult time. I also enjoy the challenge of finding the right solution, especially when a claim seems impossible at first!
- Favourite foods
- Seafood, pasta, and tacos. I'm always happy to try a new restaurant, especially if there's dessert involved.
- Guaranteed to make me laugh
- A good sarcastic comment, funny conversations with friends, and those random moments that happen when you least expect them.
- In my spare time
- Spending time with family and friends, discovering new places to eat, going to the beach, and traveling whenever I get the chance. I also enjoy those weekends where the only plan is good food and relaxing.
- How I help our clients
- I am the dedicated partner to our Housing Specialists, managing the relocation journey from the initial client inquiry through to the policyholder's move-in day. I serve as a seamless extension of the team, handling the heavy lifting to ensure our clients are genuinely supported. I take pride in making the relocation process clear, effortless, and stress-free for both our insurance partners and the families we serve.
- My favourite part of working here
- Hands down, it's our shared mission and collaborative spirit. We have an incredible team where everyone brings their own unique expertise to keep things moving forward. But the best feeling of all is bringing a sense of relief and normalcy back to families during a vulnerable time.
- Favourite foods
- Beef short ribs paired with creamy mashed potatoes and mac & cheese, or asada street tacos when I want something quick. As for dessert, any cupcake flavour topped with buttercream frosting is my absolute weakness.
- Guaranteed to make me laugh
- Witty memes on social media. They honestly get me every time.
- In my spare time
- I love exploring low-key lounges with live music and checking out new restaurants around town. I'm also big on trying new hobbies — I love picking up new skills, I just haven't found my all-time favourite yet.
- How I help our clients
- I assist in coordinating the leasing and move-in process, keeping details organized and communication clear to help make each family's transition into temporary housing as smooth and stress-free as possible.
- My favourite part of working here
- Helping families through some of life's most difficult moments alongside an incredible team that genuinely cares about the people we serve and the work we do.
- Favourite foods
- Butter chicken (or really any Indian food), pizza with ranch, and boxed white cheddar mac and cheese.
- Guaranteed to make me laugh
- Pretty much anything my puppy, Finn, does. He gets himself in the most ridiculous situations every day.
- In my spare time
- Anything outdoors. My husband and I love to go paddle boarding, hiking, swimming, fishing — you name it. I also like to paint, crochet, bake, and try different arts and crafts on the days we spend at home.
- How I help our clients
- I support Nova Havens clients by coordinating smooth move-ins and move-outs for temporary housing. I help families settle into safe, welcoming accommodation, guide them through the process, answer their questions, and ensure they have the information they need during their stay. I also work to make transitions as stress-free as possible, treating every client with compassion, respect, and professionalism.
- My favourite part of working here
- Being able to help families in need during an important time in their lives. I also love the camaraderie within the team — everyone is supportive, works together, and is always willing to help one another. It's rewarding to be part of a team that shares the same commitment to making a positive difference.
- Favourite foods
- Soup and sushi.
- Guaranteed to make me laugh
- A good dry joke.
- In my spare time
- In my spare time, you'll usually find me reading a good book or camping. I love being outdoors and enjoying nature whenever I get the chance.
- How I help our clients
- I support clients by managing move-in communication, coordinating maintenance requests, and assisting with the move-out process to ensure a smooth experience.
- My favourite part of working here
- Building relationships with clients and creating a positive experience through clear communication and reliable support.
- Favourite foods
- Shepherd's pie.
- Guaranteed to make me laugh
- Funny husky videos, and any movie with Kevin Hart.
- In my spare time
- Exploring — I recently started traveling.
- How I help our clients
- I engineer the systems that help the team move faster. I place the latest technologies in the hands of our team so that they can serve our clients in the best way possible.
- My favourite part of working here
- The density of talent and character.
- Favourite foods
- Sushi and lasagna. Not at the same time, though.
- Guaranteed to make me laugh
- Anything Theo Von says.
- In my spare time
- Reading, racing my Mini Cooper JCW, and writing code.
Our Values
A home when you need it most.
Give a damn
Integrity
Value
Efficiency
How Nova Havens Works
What every Nova Havens team member is accountable for
Around the clock
Disasters don’t keep business hours. Nova Havens coordinates emergency placements 24/7 — the team is reachable at (629) 401-0054 at any hour for urgent claims.
Reliable documentation
Nova Havens delivers clean documentation, transparent pricing, and proactive status updates on every placement — so families and property owners have clear information throughout the stay.
Talk to a real person, right now
No phone trees, no ticket queues. Reach the Nova Havens coordination team directly — 24/7 for emergency housing claims.